Privacy Policy

Forty Mil (“we”, “us”, “our”) respects your privacy. This policy explains how we handle personal information collected through getnewbenchtops.com.au, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

When you request a quote, we collect only what we need to respond to your enquiry:

• Your first and last name, phone number and email address
• Your postcode and suburb (we don’t ask for your street address)
• Project details such as project type, preferred material, approximate budget, timeframe and any description you provide
• Any photos you choose to upload of your kitchen

We also collect limited technical information, such as your browser type, the page you arrived on and the advertising campaign that referred you (for example, Google or Meta ad campaign parameters). We store a one-way hashed version of your IP address to help prevent spam, not your actual IP address.

How we use your information

• To respond to your enquiry and connect you with relevant local benchtop professionals
• To contact you about your enquiry
• To prevent spam, fraud and misuse of our website
• To understand which of our marketing is helpful, and to improve our service

Who we share it with

With your consent, we share your enquiry details with relevant independent local benchtop professionals (our installation partners) so they can contact you about your project and provide a quote. We only share your details with professionals relevant to your project and location.

We may also use trusted service providers who help us operate the website, such as hosting, database and email providers. They may only use your information to provide services to us. We do not sell your personal information.

Some of our service providers may store data outside Australia. Where this happens, we take reasonable steps to ensure your information is handled in line with the Australian Privacy Principles.

How we protect it

Enquiries are stored in a secured database with access restricted to authorised staff. Uploaded photos are stored privately and are not publicly accessible. We keep your information only as long as needed for the purposes above or as required by law.

Cookies and analytics

We may use cookies and similar technologies, including analytics and advertising tools from providers such as Google and Meta, to understand how our website is used and to measure the effectiveness of our advertising. You can control cookies through your browser settings.

Access, correction and deletion

You can ask to access or correct the personal information we hold about you, or ask us to delete it, by emailing hello@getnewbenchtops.com.au. We’ll respond within a reasonable time.

Complaints

If you have a concern about how we’ve handled your information, please contact us first at hello@getnewbenchtops.com.au. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page. See also our Terms of Use.